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Call Centre 

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.
help desk software service desk help desk help desk application support desk software desk support software help desk support software software help desk

Shareware $120 3.87MB

Internet Organizer Deluxe 

Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities.
favorites bookmarks organize web sites url addresses catalog

Shareware $65 7.5MB

MailManager 

MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, business and government to help teams deal with large volumes of email to organizational addresses such as info@example.com.
email response management

Freeware 7.1MB

AutoFAQ Addin 

Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!
knowledge base knowledgebase help desk helpdesk help-desk

Freeware 0.59MB

Whaddidoo Trouble Tracker 

Whaddidoo
knowledgebase vectorspace help desk tech support search technical assist recurring problems

Shareware $24.97 0.72MB

SRM Help Desk 2005 

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included.
help desk customer support crm it help desk

Shareware $479.00 9.55MB

MGCS 

MGCS version 2005 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.
generic customer support web based support help desk pocket pc

Demo $249.00 4.86MB

IP Detective Suite 

IP Detective Suite will report changes in your dynamic IP to your ftp site, e-mails your new IP to you and also display your IP on your desktop. Also release and renew your IP when you deem necessary and test the application with our test feature.
dynamic address viewer dns manager management manage

Shareware $10.00 9.92MB

VersaSRS Help Desk 

Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization.
call centre contact centre issue tracking self help support case management issue management crm

Demo $500 20.93MB

Global Site Support 

Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems.
email tracking support crm

Commercial $23.00 0.28MB

KnowledgeBase Deluxe 

KnowledgeBase software for Windows: database management system with ready to use KB database solutions.
knowledge knowledgebase knowledge base support issues software

Shareware $65 7.5MB

BridgeTrak Help Desk Software 

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc.
desk software trouble ticket software bug tracking software

Demo $995.00 43.48MB

WorkOrder XP 

With workOrder XP you it will be able to manage work orders and services. It includes maintenance scheduling, service status, supply control, and more. Connect to WorkOrder using the web.
work order service services parts part supply

Shareware $110,00 12.77MB

Request Tracker 

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
customer relations management customer resource management resource management customer service service report work order time management time

Shareware $149 4.70MB

VueChat Enterprise Server 

VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.
client server user crm linux unix java jmf

Shareware $19 0.59MB