Help Desk Software - Service Log for Access 

Service Log is a multi-user workshop help desk solution, that is affordable, simple to install, and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
help desk software help desk helpdesk software helpdesk help desk software call centre software call centre callcentre workshop workshop repairs call logging service log

CallerRM 

Caller ID and notebook program: Identify who's calling you, find out related memos and files immediately when people call you again! This program works with a modem and a phone line.
phone caller id telephone notebook information manager pim crm

rapidHELP 

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
service desk helpdesk support call center ticket service helpdesk software service software callcenter trial software helpdesk for free service level sla

Terrasoft Call Center 

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
call centre call center crm customer relationship management crm software crm vendor crm tools crm application crm solution small business crm crm system services call center

Request Tracker 

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
help desk call center helpdesk workorder database crm kms customer relations management customer resource management resource management customer service service report work order time management time

EzVoice 

EzVoice is an answering machine software program. It features caller id support, 10 voice mailboxes, call blocking, built-in address book, customized greeting, call screening, email notification, visual and audio alert, and more. Download it now!
pc computer answering machine software voice mail voicemail phone telephone caller id program application