LanHelpdesk 

This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems.
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docUment 

docUment is designed to provide accurate and detailed information on all the files visible to your computer. A simple explorer-like interface displays the file details, including information such as version numbers, size and folder.
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SupportMonkey 2002 

SupportMonkey is a perfect addition to any IT dept or HelpDesk software library. It allows you to email a custom built 'Monkey' to a client which will gather all necessary information and return them to you via email in either XML or Text formats.
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