LBE Desktop Helpdesk 

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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VersaSRS Help Desk 

Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization.
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SupportMonkey 2002 

SupportMonkey is a perfect addition to any IT dept or HelpDesk software library. It allows you to email a custom built 'Monkey' to a client which will gather all necessary information and return them to you via email in either XML or Text formats.
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