BridgeTrak Help Desk Software 

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc.
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yKAP Issue Management / Bug Tracking Software 

Powerful, cost effective, Customizable, Web based(XML) Bug / Defect tracking, Issue Management product. Unlimited projects, test environments, attachments, export to PDF/RTF/XLS/HTML/Text, email alerts, exhaustive data/trends analysis, history.
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SupportWizard 

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention
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