Request Commander 

Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Features: collecting users information; generating reports; reminder; sending email.
tracks user requests

WorkTime 

Versatile project tracker that surveys the time you spent working with your PC. WorkTime gathers statistics about projects you worked with, running programs, documents you opened, web-sites you visited and time you spent for every of these tasks.
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