Help Desk Software - Service Log for Access 

Service Log is a multi-user workshop help desk solution, that is affordable, simple to install, and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
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ezProxy 

ezProxy is a proxy server, make all your computers share one connection to internet. provide everything you need to simultaneously connect all your computers to the Internet through just one simple connection with your existing service provider.
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