Request Tracker - CyberNiche Software

Track requests made by customers and create a searchable database of problems.
Software Type: Shareware Software Price: $ 149

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
help desk call center helpdesk workorder database crm kms customer relations management customer resource management resource management customer service service report work order time management time
Release Date: Software Version: Program Size: Platform: Download:	2/17/2005 3.1 4.70 MB Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 Download Request Tracker

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